| Ref | INIT29858 |
| Company Description | Our client is one of the world's largest IT management software providers. Their software and expertise unify and simplify complex IT environments in a secure way across the enterprise for greater business results. The company is headquartered in the United States and has 150 offices in more than 45 countries. Since opening in India over a decade ago the company has expanded its operations considerably with offices in 5 cities — Bangalore, New Delhi, Mumbai, Kolkata and Ahmedabad. |
| Job Description | This position is responsible for developing detailed implementation plans for use by service delivery to be included in proposals, statement of work, and provisioning of approved infrastructure changes. This also includes service, install, configure, document, and test operating systems and other software products and working on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Provide service to the company by providing proactive knowledge and acting as an escalation point for Associate Infrastructure Engineer, Service Support, and Service Delivery.
• Collaborate with Infrastructure Architects to implement robust scalable systems that mesh with current infrastructure, applications, and systems.
• Initiate innovation in engineering knowledge, practices, or procedures by testing and adopting new solutions and methods.
• Independently manage approved medium and large scale projects that align towards corporate and departmental goals.
• Seek out and embrace opportunities to be the company's first and best product customer, partner, and collaborator.
• Contribute to larger projects run by Sr. and Principal Infrastructure Engineers.
• Handle Escalations by Associate Engineers.
• Create and maintain documentation as it relates to configuration, mapping, processes, and service records.
• Conduct research on IT products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Ensure critical architectural requirements are maintained throughout implementation as design changes are included.
• Infrastructure Engineers will exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
• Ensure continuity from business development to implementation by the delivery organization. Oversee new and existing equipment, hardware, and software upgrades.
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| Skill Required | • Bachelor's Degree or global equivalent in Computer Science or a related field.
• Typically 2 or more years of experience working in a large heterogeneous enterprise IT environment.
• Experience and success with LAN, WAN, WLAN, and Wifi design and implementation.
• Hands on experience with telephony systems, including Cisco IPT and IPCC.
• Experience with storage architecture design techniques, theories, principles, and practices.
• Extensive operating systems and application hosting experience in a Windows, Unix Solaris, Linux/Intel, or z/OS environment.
• Experience in application integration, programming, and qa.
• Experience working in a team-oriented, collaborative environment.
• Project management experience desired.
• Strong technical documentation skills.
• Technical certifications related to work experience in networking, systems, storage, or applications.
• ITIL certified
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| Benefits | Our client looks forward to continuing its contribution to the Indian subcontinent marketplace and is committed to the region, both as a market and as a resource base. They offer competitive salary, good work environment, company sponsored premium Medi-claim /Insurance plans, Sound Reward and Recognition program, In-house training program, Provident Fund, Education/Training Reimbursement, Relocation assistance and Charitable Gift Program. |
| Country | India |
| City, region | Hyderabad |
| Discipline | IT |
| Sector | IT and Telecommunications |
| CV Email | Application by email |
