| Ref | INEN29578 |
| Company Description | Our client is a world leading provider of carrier-class, competitively priced broadband wireless solutions with sales in more than 60 countries around the world.
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| Job Description | • Collaborate with Technical Support Team for extending customer support.
• Understand Customer technical problems and resolve these amicably.
• To maintain day to day technical support activities in the Sales Force (CRM) application.
• Supervise RMA repair centre, maintain Reports and Returns of the same for timely submission.
• Actively involve in inventory management of demo stock.
• Present technology, technical training on the products to customers and partners.
• Communicate with customers and partners to resolve technical issues/problems.
• Conduct and participate in Product demonstrations in the field and Proof of Concept (POC) when required.
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| Skill Required | • B.E./B.Tech. – Electronics/Telecommunications.
• Minimum 3 years Experience in Telecom industry/ISP operators.
• Having technical expertise in the areas of TDM, IP & MPLS networks, Wireless technologies and Broadband Wireless Networks.
• Analytical skills and decision making skills.
• Excellent communications/presentation skills with a can-do-will-do attitude.
• Willingness to travel on short notice.
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| Benefits | Excellent benefits! |
| Country | India |
| City, region | New Delhi |
| Discipline | Engineering |
| Sector | IT and Telecommunications |
| CV Email | Application by email |
